The platform can be widely used in the operation and maintenance scenarios of audiovisual equipment in command centers and conference centers. It enables comprehensive operation and maintenance of various equipment such as distributed systems, network devices, servers, audio systems, paperless systems, power supply equipment, environmental equipment, and control consoles. Through a unified platform, it achieves centralized resource operation and maintenance as well as task allocation, thereby improving operational efficiency.
The platform breaks geographical limitations, enabling cross-domain unified management of audiovisual equipment. It encompasses functions such as system asset management, topology display, device monitoring, alert and warning, analysis and disposal, knowledge community, statistical analysis, and visual display, forming a closed-loop management for daily operation and maintenance workflows and meeting the operational needs of maintenance personnel.
The platform analyzes, categorizes, and filters various system logs, alerts, and other information to mine valuable data insights. This aids operational maintenance personnel in locating problems and optimizing system performance, providing intelligent analysis and reliable evidence for system enhancements.
It provides auxiliary patrol inspection means, transforming passive alerting into proactive patrol checks. By simply setting up patrol inspection templates and schedules, the platform can automatically conduct inspections as needed. Upon completion of the inspection, it provides an inspection report, enhancing inspection efficiency.
The platform provides a work order business process for streamlined management of fault incidents, shifting from a passive to an active approach. By managing the process, it identifies and resolves the root causes of faults, handling them and restoring service operations within the shortest possible time.
The platform has established an operational maintenance knowledge community. Through knowledge accumulation, sharing, and transformation, it accelerates the learning curve for operational maintenance personnel, enhances operational efficiency, and effectively addresses the issue of critical knowledge loss. Additionally, it reduces the training costs and knowledge gap risks associated with personnel turnover, ensuring the continuity of operational maintenance work.
The platform provides multidimensional data statistics on assets, alerts, work orders, and more, enabling management to comprehensively understand the effectiveness of operational maintenance work and the overall system operation status. Through data analysis, it predicts future resource requirements and business growth trends of the system, providing direction for system architecture optimization and making the system more adaptable to ever-changing business environments and technological development trends.
The platform supports each user in customizing their exclusive portal interface. Based on their own business needs, users can flexibly adjust the layout of visual data, bringing together all required information to facilitate collaborative work and problem-solving, while adapting to different operation and maintenance workflows and standards.